Refund policy

Return Period

You have 15 days from the date of receiving your order to request a return.

Return Eligibility

To be eligible for a return, your item must be unused, in its original condition, with all original packaging and tags included. Proof of purchase is also required.

How to Request a Return

To request a return, please contact our customer support team with your order number and the reason for your return. We will guide you through the return process.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with photos of the product so we can help resolve the issue.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved. Approved refunds will be issued to your original payment method, subject to processing times.

Return Shipping

Return shipping costs may be the customer's responsibility unless the item is damaged, defective, or incorrect.

Non-Returnable Items

Certain items, including used products, personal care items that have been opened, and items marked as non-returnable, may not be eligible for return, subject to applicable law.

Contact Us

For any questions about returns, please contact our customer support team.

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